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TROPICAL INNS PUERTO RICO INFORMS TO ALL GUEST ABOUT OUR CANCELLATION POLICY:

Why cancellation policy?  Because we inform to our guests the conditions under which our Paradores Tropical Inns return (or doesn’t return) money to a guest upon the guest canceling the reservation. Cancellation policies protect our Paradores Tropical Inns in the event of unexpected guest cancellations. We strongly recommend reviewing all cancellation policies before making reservations. You must agree to the policy when submitting a reservation request by system or by phone. If you have an accepted reservation, the cancellation policy will apply. If you need to cancel your reservation as a guest, you are refunded according to the cancellation policy. If our Paradores Tropical Inns needs to cancel your reservation, you can choose to rebook or to be fully refunded.

OUR CANCELLATION POLICY:

All reservations require a one (1) night deposit in room stay or offers. Deposits in your reservation will not be refunded. Any date changes or cancellations, must be done with at least fourteen (14) days prior to your check in date, and a Certificate Credit for your deposit will be issued to be used within six (6) months from the cancellation date. Otherwise, deposits will be withhold with no rights for refunds and/or Certificate Credit.

PARADORES TROPICAL INNS ARE SMOKE FREE RESORTS:

Smoke is not allowed in rooms, recreational areas, and restaurants. Law No. 40- August 3, 1993, Law No. 66- March 2, 2007. No pets allowed in our resorts, except in Parador MaunaCaribe for an additional charge and vaccine certificate presentation. Violations to Non-Smoking Laws and pets in rooms, a charge of $110.00 will be added to guest account for cleaning purposes. No beach coolers, visitors to guests in rooms are allowed. Rights reserved.