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We were pleased to host your stay at Tropical Inns, a group of peaceful Puerto Rico hotels, and we value your opinion. Please complete the following form to let us know how we can maintain the highest levels of service in the future so we can remain one of the top choices in PR hotels. Help Tropical Inns offer the ultimate lodging experience among hotels in Puerto Rico!

OVERALL STAY
ExcellentGoodAverageFairPoorNo Comment
Welcome received upon arrival
Accuracy of reservation
Accuracy of description of facilities and amenities
Accuracy of billing at check-out
ExcellentGoodAverageFairPoorNo Comment
Cleanliness of room first entering
Cleanliness and servicing during your stay
Guest supplies and amenities
Room comfort
Functionality of in-room features and amenities
Bathroom cleanliness
Overall courtesy and friendliness
ExcellentGoodAverageFairPoorNo Comment
General condition of room
Room temperature control
Plumbing
TV
Décor
Facilities
Overall hotel cleanliness
Recreational facilities
Food & Beverage
Quality of food
Efficiency of service
Price/ Value of food
Overall courtesy and friendliness
Staff attitude
Staff friendliness and courtesy
Staff's ability to respond to your needs